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Frequently Asked Questions

Clear, transparent answers to help you understand Dr. Buddy's healthcare assistance and elder care services.

Official Dr. Buddy FAQ

Dr. Buddy is a healthcare assistance and elder-care support service that helps families coordinate healthcare and support services for their loved ones.

Senior citizens, patients and families who need healthcare coordination, hospital assistance or elder-care support can use Dr. Buddy.

The Basic Care Plan includes a basic blood test along with applicable healthcare coordination, routine monitoring, appointment coordination, medicine reminders and family updates. Physical visits/services are subject to the plan's defined limits.

Yes. One basic blood test is included during the applicable plan period, subject to service area and availability.

Yes, hospital companion assistance is available subject to location, availability and applicable service charges/plan limits.

No. Dr. Buddy provides emergency assistance and coordination. In a life-threatening emergency, immediately contact 112/108 or the appropriate emergency medical service.

Dr. Buddy companions are trained support personnel and do not replace qualified doctors, nurses or other licensed healthcare professionals.

Dr. Buddy can assist with prescription medicine coordination subject to applicable laws, prescription requirements and service availability.

Yes. Customized plans are available based on the patient's healthcare and support requirements.

Customers can contact Dr. Buddy through phone, WhatsApp or the website enquiry form. Our team will understand the requirement and confirm availability and applicable pricing.

Have More Questions?

Our team is ready to answer any questions about healthcare support, companion assistance, or custom care plans.

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Medical Disclaimer: Dr. Buddy is a healthcare support and coordination service. It is not a hospital, clinic, ambulance service or replacement for a qualified doctor, nurse or other licensed healthcare professional. For life-threatening emergencies, immediately call 112 / 108.